Accommodation and facilities:
Nice hotel with great swimming pool and short distance to the see. Good location for quite vacation.

Reservation service:
Very good.

Accommodation and facilities:
Nice hotel located on the north of Kaolak. Clean, good food, nice pool areas and fresh rooms. Some minus, the food to expensive, a lot of dogs on the beach and around the pool areas, not good! Otherwise good.

Reservation service:
Great!

Accommodation and facilities:
Mycket bra hotell låg lite avsides ifrån annat men där fanns egen buss som gick med jämna mellanrum som tog oss in till stan. Bra service och mycket fina rum och god mat fin strand utanför också och pool.

Reservation service:
Mycket bra har fungerat perfekt

Accommodation and facilities:
Personalen var väldigt hjälpsam o trevlig! Kocken Dume var väldigt trevlig o glad varje morgon man kom ner till frukosten!

Reservation service:

Accommodation and facilities:
Good service but to calm. It surprise us that orchid beach resort was the only hotel at the long beach! This hotel are perfect for relax and honeymoon. We was there for three days and that was enough. Our three big children didn t like it. It was low season and not much turist and nothing to do for them. I felt sad when i walked at the big beach and saw photo of small children who became on tsunami. I saw where it before were hotel and broken palms. The hotel was very nice just perfect but!!

Reservation service:

Accommodation and facilities:
Breakfast war okay, the beach is fantastic and lonesome. Two nice pools in the resort. Staff was always friendly.

Reservation service:
perfect.

Accommodation and facilities:
A great hotel with friendly and nice staff. Should have sunbeds on the beach, that´s all we have missed. Thanks for a great stay!

Reservation service:
Perfect

Accommodation and facilities:
Nice hotel, but location not so much. Food is excellent. Was dissapointed that they insisted on charging me 225 baht/day for my baby for the food. She did not eat any of the food, but still we had to pay. No where else have I had to pay for my childrens stay or food/breakfast.

Reservation service:

Accommodation and facilities:
Very nice hotell with friendly staff. Perfekt location, large beach with plenty of space, the hotell has shuttlebus to town. Clean nice room, good breakfast.

Reservation service:
Quick and easy!

Accommodation and facilities:
Perfect hotel for relaxation. You are allmost alone on a 5 km beach in paradise. You must travel by taxi to Khao lak city if you want to shop or eat outside the hotel, 300 baht or 50 baht/pers on hotel shuttle bus. We will come back again. perfect for honymone.

Reservation service:
Nice and easy.

Accommodation and facilities:
We made a booking request in July 2008 for the period 30.12.2008 – 16.01.2009 for an “Orchid Deluxe Room” room and have got the feedback that this room type was fully booked. Sawadee.com offered us an alternative for a “Deluxe Sea View” room and we accepted with a remark that we would like a room on ground floor doe to the fact, that the required room was not available. At the time when we arrived, they gave us a room in the last corner of the building with a view, more or less, to the wall of the neighbour building. The room smelled extremely of chemicals to destroy insects. After the first night we had terrible headache because of this smell and we ask for another room. We have got another room in a higher category against an additional payment of 300 Bath per day. This room was ok compare to the higher price. In order to enjoy our breakfast, we have to found the right corner every morning because of a very bad smelling too in this area. Breakfast buffet was not very variedly during the whole 17 days. We never had dinner or lunch in the hotel, so we can not evaluate the quality of food. The garden and poolside is generous and calm but plates, glasses etc. used by guests who consumed sometime in the garden area, were often not cleared for days long. Between the resort and the beach there is a small local road which is not shown and mentioned on pictures and facilities on Sawadee.com. All in all, the Hotel could be ok compare to the price, except the above negatives. At last the staff, especially those at the reception, is not very friendly and it appears extremely strange for visitors who knows the way of life in Thailand. We travel since more then 10 years to Thailand and since around 7 years we always booked our hotels on sawadee.com. It’s a mess to say that we never had a bad experience like this with staff before. At last, our flight was at 08:50 pm from Phuket and we asked for a late check out at 03:00 pm. After 17 days they offered us to hold the room until 03:00 pm with an additional charge of 200 Baht per hour!! At the time of check out there was absolutely nothing like “thank you…”, “hopefully you enjoy…” or “see you again….”. So we definitely can not recommend this hotel.

Reservation service:

Accommodation and facilities:
The hotel was very comfortable, with large rooms, sea views and closed to the beach. Well isolated from other resorts, it is at few miles from the village, but you can use an efficient and frequent shuttle bus of the hotel. Not so good the restaurant, but you can have very good meals in the restaurants situated on the beach or in the village.

Reservation service:
High level, precise and efficient