Accommodation and facilities:
hotel is really worn out and has certainly a need for renovation. The hotel can in comparison with other hotels, only achieve 3 stars and not 5 according to my very best personal understanding

Reservation service:
Excellent

Accommodation and facilities:
A lovely hotel, some of the rooms was in need of renovation. The staff was nice and friendly. The food was fantastic!

Reservation service:
No problems, easy to use.

Accommodation and facilities:
We stayed in royal suite(2bed rooms with one living room for 4persons).It s season of raining and big wave and strong wind. 4days without swimming and beach activities was just a patient only.Staff in hotel might be same as us,thus no smile, no attention, no service. No hot water supply so no warm shower.Light in bath room was out of order.No bed making services for second room in one night.Food fish and chips was horrible and eating oil like. No asking about transportation to air port during check in time.No staff in reception desk when we need some help. The sea must be very beautiful when it s dry season,therefore we do hope that the hotel will try to improve its services and staff quality.

Reservation service:

Accommodation and facilities:
hotel tres agreable, tres bien situe, par contre la plage est envahie de parasols ce qui gache la beaute du paysage. Hotel a recommander lors d un sejour a phuket.

Reservation service:

Accommodation and facilities:
Un hotel ou nous sommes allés en 1996 et 1999 et y retournions cette année. Le cadre est toujours aussi beau le personnel est attentionné. Néanmoins pour un hotel de ce standing pratiquant des prix élevés, la gestion n est pas à la hauteur. Pour exemple, le buffet du petit déjeuner n est pas digne de ce type d établissement. Autre inconvénient l hotel est loin de Patong ou des autres plages.Comparativement à d autres hotels de cette catégories, le rapport qualité/prix n est vraiment pas bon.

Reservation service:
Parfait comme d habitude.