Accommodation and facilities:
Прекрасный отель для семейного отдыха. Чистый с прекрасной работой staff.

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Accommodation and facilities:
Very nice resort! The pools were nice and the location was a 5minute walk to the beach. Our room was good, nothing special but clean and very nice view and balacony! the staff were very friendly and helpful. The breakfast was just okay, nothing special, needed more variety with fruit and cereals and yogurt. The Bread if not used on the first day was reused on the next so hard to get fresh. We had lunch at the pool three times and drinks and the food was very good with good variety. Overall a good hotel for the money!

Reservation service:
very easy to use!

Accommodation and facilities:
Very old hotel, seems like it has not been repaired for 20 years, better if knocked down and built a new hotel o that place.Awful smell in the romms, grey color towels and bed linens, it doesn t worth that money definetely. Only good thing is location on Karon beach and 3 pools.

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Accommodation and facilities:
Stair is a problem. troppe scale ed è abbastanza distante dal mare. non lo consiglio

Reservation service:
Very good

Accommodation and facilities:
Overall good experience. Good facilities, location and service. Room quality though need some improvements

Reservation service:
Very good

Accommodation and facilities:
A lot of stairs, so if physically challenged reconsider staying here. Hotel caters for large numbers of guests, so often wait to get seated for breakfast. Breakfast is so so, kitchen tries hard, but due to large numbers is understandable. On a positive the room was clean, well appointed and the view of the coast line was A++.

Reservation service:
Great service. Able to change bookings from BKK to Phuket, due to floods, at short notice and little cost.

Accommodation and facilities:
The hotel was clean and the pool area was fresh. If you have a room placed in the upper floors you will have a great view

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I worked good as usual.

Accommodation and facilities:
Good Value for Money Hotel. Easy access to everything but away from hustle and bustle of Patong.

Reservation service:
Have used previously and no problems with the booking service

Accommodation and facilities:
Our family of Five had a great 12 nights here and have no criticisms of the hotel or the location. Would be happy to stay here again on our next visit to Karon beach.

Reservation service:
Booking service was first class as I have always found it to be.

Accommodation and facilities:
The day desk staff are not as friendly and helpfull as they could be. Not quite as friendly as the night staff. If you get rooms in the 1630 area, the morning staff are quite loud and make a fair bit of noise and talk quite loudly. They are oblivious to people who may be sleeping. Hotel Tip....Have the hotel book you a taxi.....it s half the price of the taxis outside!

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Accommodation and facilities:
Very nice staff & welcome. Clean room, good location towards the beach. Should improve maintenance (electricity cuts, bad TV reception and lizards could enter the room through little holes in the walls..)

Reservation service:
Efficient

Accommodation and facilities:
The hotel is nice but it is a bit old. I staid on the 4th floor and there were small lizards crawling around on the walls you could see. I think I also saw one in my room but it ran away when I turned the lights on. The rooms were large and the hotel staff was friendly enough. The breakfast is very standard but their omelets were pre-made so they were cold when I got served. There is a gameroom where you can play table tennis and chess. The workout room is small but has enough to get the job done. The location is really close to the downtown area. There is a shortcut you can take. Overall it was a good experience but you could probably get more for what you pay at another high end hotel.

Reservation service:
sawadee was great! my friend forgot to make a hotel payment but we still had the reservation available to us when we got there. His credit card did not run through several times and they were very patient throughout the process. I was worried we would lose the room but we had no problems at all! Excellent service.