Accommodation and facilities:
i have stayed on this hotel before the service are excellent location good front desk staff very helpful i do not hesitate to stay on this hotel again. highly recommended. MICHAEL. SYDNEY.

Reservation service:
THE BEST NO PROBLEM.

Accommodation and facilities:
I stayed in the Deluxe Pool Room. The room was pathetic, with the sink being in the Bedroom and a dirty poorly maintained swimming pool. There is a shortage of staff and if you want something you have to walk up to the reception which is on to the corner. Well this is the condition of one of the best rooms they have to offer.Overall a big dissapointment and do not go on the pics shown on the net. Overpriced and pathetic.

Reservation service:
Good

Accommodation and facilities:
I highly recommend this hotel if you want to be amongst the shopping clubs, pubs etc. Its great to stay there for a few nights and be so close to everything. The rooms are beautiful and the pools are gorgeous. Perfect location!!!

Reservation service:

Accommodation and facilities:
I highly recommend this hotel if you want to be amongst the shopping clubs, pubs etc. Its great to stay there for a few nights and be so close to everything. The rooms are beautiful and the pools are gorgeous. Perfect location!!!

Reservation service:

Accommodation and facilities:
First visit to Phuket, Banthai is near the beach (just walk across the road to Patong Beach), accessible and near amenities. Clean and nicely renovated.

Reservation service:
very easy to use and no hiccups faced

Accommodation and facilities:
Where nice hotell. The aircondition should be fixed because of to much noise when going on in night. Nice rooms,clean and tidy,good place to stay.Staff should go on a English course,they have problems understanding what you asked for sometimes.

Reservation service:
Booking service is the best!!

Accommodation and facilities:
Need to get softer mattresses as the bed was a little hard for my taste.

Reservation service:

Accommodation and facilities:
Lovely hotel - 3 pools (with pool bar in each). Very clean. Great Service. Only criticism is the rooms are quite modern in design and its a bit inconvenient (no table to work on for example and few available power points). WiFi is patchy in the rooms

Reservation service:
Brilliant as usual - no hassle at all - got a better rate than the hotel could provide directly

Accommodation and facilities:
Very disappointing and way too expensive for the quality. Standard hotel room with basic decor and furniture. Shower a bit rubbish. Comfy bed though and can t fault the location.

Reservation service:
Easy and efficient!

Accommodation and facilities:
บริการไม่ค่อยดีตั้งแต่ลงจากรถเลย ไม่มีใครมาสนใจลูกค้า สนใจแต่รถ พอไปถึงที่reception ก็รอนานมาก ต้องตาทเรื่องเองตลอดทั้งที่พนักงานเยอะมาก ส่วนห้องสะอาดใช้ได้ แอร์เย็นมาก ระหว่างอยู่ในห้องมีพนักงานเปิดเข้ามาเองอย่ารวดเร็วหลังเคาะประตูครั้งเดียวเพื่อเอาผลไม้มาให้ แถมยังไม่ขอโทษอีก

Reservation service:
good

Accommodation and facilities:
I arrived at the hotel at 10.45 am and i was allowed to check in and the resort looks great , clean and the location was great. Even it was located near Patong Beach and shops just within walking distance, the hotel was quiet and peaceful. Strongly recommended hotel for couples as well families

Reservation service:

Accommodation and facilities:
I stayed in the Superior Room (twin). The hotel is excellent and located right across the beach. Its location is better than most of the other hotels in vicinity with a variety of food available around the hotel. Its got two pools which is excellent given the size of the hotel.

Reservation service:
Fantastic people for hassle free travel.