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We, 2 adolts, 1 2year old and 1 5year old stayed at the phutawan resort for 8 days and we enjoyed every minut of it. The chabin was In very good shape. The staff was very nice, the minibar is cheaper then in the mini mart. The resort is about 10minuts walk from the beach, but on the Way there are monkeys:) we give the phutawan our best recomendations :)

Reservation service:
Perfect As always:)

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Great rooms and great workers, a lot of walking to the hotel though.

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Останавливался в отеле в начале января 2012, номер был средней ценовой категории (кондиционер, горячая вода), находится в здании (на втором этаже, в здании 3 этажа). Отель находится в 5 минутах от восточного побережья Railay, чтобы в него попасть, нужно идти в гору. Место, где он находится, весьма сказочное – кругом скалы, тишина, крики диких животных (обезьяны, птицы и т.п.), в стороне от линии кафешек и т.п. До пляжа Pranang идти минут 15, но это нормально – на Прананге почти нет отелей, а разовая или двухразовая прогулка в сутки не помешает. При заселении оказалось, что течет кондиционер и отсутствует горячая вода. Предложили другую комнату, но мы отказались. Кондиционер починили на следующий день, горячая вода также появилась на следующий день. В номере помимо кондиционера был также вентилятор, что было очень удобно. Телевизор также показывал нормально, но мы его почти не смотрели. Был чайник, чай, кофе, 2 литровых бутылки питьевой воды в сутки. В номере также было много мелких муравьев. Через пару дней попросили их потравить – сделали, но через некоторое время они все равно появились, пусть и в меньшем количестве. Сейф был только на ресепшен. Причем сейф представлял собой матерчатый конверт, в который кладешь свои вещи, а его убирают в общий сейф с остальными подобными сумками, написав на нем номер твоей комнаты. Но все было ок, ничего не пропало. Убирались в номере так себе. Оставался песок, плюс полотенца меняли через день, не всегда подкладывали все положенные полотенца. Раковина пропускала воду плохо. Теплая вода была только при слабом напоре душа (что обычно для тех мест, дикая же природа, цивилизации мало). Поразило, что в номере несмотря на наличие большого стола совсем не было стульев. Также была проблема с наличием достаточного количества розеток. Завтрак был однообразный, всего 2 варианта на выбор – либо яйца, либо мюсли. Из фруктов предлагали ананас, бананы, арбузы. Персонал отзывчивый, но не улыбался совсем, что необычно для тайцев. Wifi отсутствовал совсем (были 2 компьютера, где за плату можно было заходить в интернет). Бронировал через sawadee.com , проблемы не возникли. Плюсы: - удачной расположение (вокруг скалы, природа, тишина) - в номере чайник, вода и т.п. - удачная ценовая категория (существенно ниже цен иных отелей) Минусы: - проблемы с качеством уборки; - проблемы с водой, раковиной; - мелкие насекомые в номере; - скудный завтрак. Если поеду в Railay в следующий раз, вероятно остановлюсь в этом отеле (уж очень местоположение нравится), но возьму номер более дорогой категории (если цена будет доступна). В целом отель соответствует своей ценовой категории.

Reservation service:
super

Accommodation and facilities:
Hotellet är svårt att hitta pga dålig skyltning, vägen dit är delvis stigar och delvis smala cementerade småvägar med uppför nästan hela vägen. Ca 15 min att gå från Railey west dit du anländer med båt. Hotellet ligger högt mellan två berg och det känns nästan som man bor mitt i djungeln. Man ser havet från frukostrummet och om man har tur även apor. Vad gäller frukostbuffen var den liten, omelett/stekt ägg, liten korvbit, vitt bröd, sylt, lite frukt, juice samt kaffe/te. Städningen bra. En sak som var lustig var att vi trodde acn i rummet var sönder och kontaktade personalen. De låste då upp den på nåt sätt så den fungerade, med andra ord så försöker de snåla på ac för säger man inte till om detta så har du bara fläkt. Ligger en bar i närheten så öronproppar är bra att ha med. Helt ok hotell för några nätter.

Reservation service:
Bra

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Mycket trevlig personal och rent och snyggt.

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Great Place, great staff, bkf was ok shame that no thai food during it.

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PERFECT

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We stayed in one of the fan bungelows which was fine, had an essential mosquito net and comfortable, although a little old now. Very attractive location surrounded by the limestone crags and 5 minutes from Railey east beach, 10 from Railey West. Nice grounds with plenty of trees and more attractive than the row after row of bungelows in some of the expensive resorts. Restaurant is nicely situated with good views and good food. Some noise from the local bar until about mid night. Wifi worked fine (2bhat per minute).

Reservation service:
Very quick

Accommodation and facilities:
We stayed in one of the villas and loved having so much open area to spread out in and to be able to hang our much needed laundry! The decor and especially the bathrooms definitely are due for renovation, but I hope that the plans to turn it into a 5 star hotel don t mean losing the wonderful private villas. They have so much character and we really enjoyed having our own private porch and terrace. Our room was conveniently close to the pool, restaurant, lobby, and an easy walk to the beach and bar area. You could hear the sound of the waves too. The grounds are lush and green, it was as if we were in the jungle. We saw a huge monitor lizard our first day, and were told that a family lived on the grounds. There were frogs and so many beautiful birds and we heard a cacophany of sounds at night, especially when you walked down towards the beach. The staff was very helpful and welcoming, and although we didn t request it, our towels and sheets were changed everyday, which was a nice touch as it was the rainy season and we had sand everywhere. The private beach was gorgeous and the water was deliciously warm. The included breakfast was very good - the usual combination of Asian style buffet (rice porridge, fried rice, fried noodles and some sauteed veggies), and western style buffet with bacon, ham, sausages, potatoes, grilled tomato and made to order omelette/egg station. The pastries were made fresh daily and the toaster was one of those pass-through broiler things that can manage a high volume of bread, much better than the weak 2 slice at a time toaster that you have to stand by or someone steals your toast... We ate lunch down at the bar a couple of times, the food was decent and just so convenient, especially if you were being lazy and wanted to hang by the beach all day. We had dinner once and the bbq seafood was a scorched and mostly inedible mass of rubbery incinerated prawns and calamari. The salad was wonderful in contrast, although the greens were iceberg lettuce, they were fresh and crisp and included sweet cherry tomatoes and had a very good vinaigrette. I was slightly surprised by how far we were from town (which was mostly great for being away from the tourist area), but the round trip taxi was US $30 and cost more than our dinner at Ruen Mai, which is highly recommendable btw despite the cost of the taxi... The hotel has a shuttle, but it only goes into town a few times a day and you have to schedule with the hotel. The hotel didn t have internet available in the rooms, only on a few ancient pcs in the lobby which were riddled with spyware and you were lucky if they booted up and connected to the internet. Hopefully that is something that will also be fixed with the renovation.

Reservation service:
We actually had problems booking this particular resort with another agency, but Sawadee came through and was able to get us the rate we wanted. They also responded to an inquiry I had in a timely manner. The only improvement would be to have a live chat available on their website!

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V good hotel medium price hotel (largely bungaloes) set in lovely garden well hidden from the beach/sea> Unfortunately understand it is to be closed end of season and replaced by all-inclusive 5-star job. Only real downside, not specific to this hotel,is the Costa Brava/ tacky nature of nearby town (Ao Nang). Restaurant etc prices in area double those of northern Thailand.

Reservation service:
Efficient

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This is a first rate hotel, beautifully landscaped so much so that it is difficult to see it from the sea. The hotel staff are lovely, the food very good, the sea excellent. I rate it more highly than the official rating.

Reservation service:
Very good

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We loved this hotel. The welcome was warm, our accommodation overlooking the beach excellent and staff always helpful. We thought the choice at breakfast was very good and enjoyed the other meals which we took here. We d definitely recommend this hotel and would like to return.

Reservation service:
Hassle free, efficient, would certainly use this company again.

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Excellent resort. Great for kids...age 2 and 4. They had a blast in the pool and on the beach. A bit of coral on the beach that could be a hazard to your feet when going for a swim but really nothing to worry about if your careful. We loved the free breakfast every morning. The Thai massages were excellent. The restaurants just outside the resort were great...small and not much to look at..but great food. A free shuttle was available to go into town....about a 20 min ride through the countryside...we enjoyed seeing how the Thai people live. Booked a trip to Phi Phi Island through the resort...highly recommended! We took our kids and they did great...the guides were wonderful at helping out when we needed a hand. Our only negative thing to say...and really it is kind of petty is that the hotel internet cards weren t working properly....we had a bunch of time left on a couple of cards we had and then the next time we went to use them it said there were zero minutes left. Then the hotel manager didn t believe us...oh well..not a big deal. If you are travelling with kids and want a nice quiet, beautiful place to stay I recommend Andaman.

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